Legal Notice

Legal Notice – General Terms of Use

These general terms and conditions are intended to regulate the conditions of use of the website catedralprimada.es (hereinafter, “the website”), owned by CABILDO DE LA SANTA IGLESIA CATEDRAL DE TOLEDO (hereinafter, TOLEDO CATHEDRAL), with Tax ID R4500003A, registered address at Calle Cardenal Cisneros 1, 45002 – Toledo, and which may be contacted via turismo@catedralprimada.es or by telephone at 925222241.

Access Conditions

The purpose of this website is to provide information about our services and activities. Use of the website implies full acceptance by the user of these terms and conditions. If the user does not agree with their content, they must refrain from using the website and the services offered therein. TOLEDO CATHEDRAL reserves the right to make any modifications it deems appropriate, and may modify, remove or add new content and/or services without prior notice, as well as change the way in which they are presented or accessed and the conditions of use of the website.

The user acknowledges that access to and use of the website and its contents is carried out freely and consciously, under their sole responsibility, and therefore undertakes to:

• Not use the website for activities that are unlawful, immoral, contrary to public order or generally improper, and to make lawful and honest use of the website in accordance with these general conditions, refraining from any act that may damage, disable, overload or impair the website and/or prevent its normal use by other users.
• Not manipulate or alter any content of the website without the express written consent of its owner. Any alteration, modification or manipulation without such consent releases the owner from any liability.
• Not reproduce, copy, distribute, publicly communicate, transform or modify the contents unless authorised by the holder of the corresponding rights or legally permitted; nor remove, evade or manipulate copyright notices or other identifying data of the rights of TOLEDO CATHEDRAL or third parties incorporated into the contents, or technical protection devices or information mechanisms included therein.
• Not introduce or disseminate data programs (viruses or any type of harmful software) on the website that may cause damage to the website.

TOLEDO CATHEDRAL does not guarantee the availability or continuity of the website and shall not be liable for any damages that may arise, nor for technical defects, including viruses or other harmful elements of any nature, resulting from the use of the information or materials contained on the website.

Use of Cookies

In order to provide a better service, TOLEDO CATHEDRAL may store small information files called cookies on the user’s computer. These are used for the proper functioning of some of the services offered, as well as for compiling usage statistics, diagnosing problems on the website and administering certain services. To limit or restrict the acceptance of cookies, users may configure their browser accordingly. For more information, please visit our cookie policy.

Liability

The user shall be liable for any damages of any kind that TOLEDO CATHEDRAL or any third party may suffer as a result of non-compliance with any of the obligations set forth in these general terms and conditions.

TOLEDO CATHEDRAL assumes no responsibility and exercises no control over any hyperlinks on the website that may link to external content; however, it will remove any links that include unlawful content as soon as it becomes aware of them.

Intellectual and Industrial Property

The user acknowledges that all content on the website, and in particular all information and materials, the structure, selection, arrangement and presentation of its contents, programs and application developments used in connection with them, are protected by intellectual and industrial property rights owned by the website owner or, where applicable, by third parties.

In no case shall access to or use of such content by the user imply any waiver, transfer or assignment, in whole or in part, of said rights, nor shall it confer any right of use, alteration, exploitation, reproduction, distribution or public communication of the content without the prior and express authorisation specifically granted for that purpose by TOLEDO CATHEDRAL or the third-party rights holder.

If any user or third party considers that any content has been introduced on the website in violation of their intellectual or industrial property rights, they must notify TOLEDO CATHEDRAL, identifying themselves and the owner of the allegedly infringed rights, and providing proof of ownership or representation of such rights.

Data Protection

For information regarding the use of your data, please consult our Privacy Policy.

General Conditions of Sale

Purchase procedure.
To purchase TICKETS, it is only necessary to click on the designated access button.

TOLEDO CATHEDRAL reserves the right to modify the commercial offer presented on the website (relating to products, services, prices, promotions and other conditions) at any time.

TOLEDO CATHEDRAL shall make every effort within its means to ensure that the information contained on the website is accurate and free from typographical errors. Should any such error occur, it will be corrected immediately. If a purchase decision has been made based on a typographical error, TOLEDO CATHEDRAL will inform the affected party and reserves the right to cancel the purchase at no cost to the customer or to apply the newly communicated conditions and/or price.

Photographs displayed are for illustrative purposes only and are not contractually binding; variations may occur.

Prices and Payment Methods

Prices indicated on the website include Value Added Tax (VAT) and are expressed in Euros. In the case of ticket sales, the transaction is subject to and exempt from VAT, as reflected in Law 37/1992, Article 20.1.14 b.

Purchased products must be paid using one of the following methods:

• Apple Pay.
• MasterCard or Visa card.
• Visa and MasterCard have developed a secure online payment system using SSL technology. The Secure Electronic Commerce system is based on the card issuer (bank or savings bank) identifying the cardholder before authorising payment online.

Your card details and password are protected by this security system from the moment they are entered. This payment window is outside the control of TOLEDO CATHEDRAL, and any incidents related to it are the responsibility of the card issuer, whom you should contact in such cases.

Delivery Method and Cost

At the time of ticket purchase, you will receive a QR code by email (please ensure the email address is entered correctly), which you may use to access the Cathedral on the date and time selected during the purchase process.

Right of Withdrawal

Due to the nature of the purchase, the right of withdrawal does not apply. Tickets may not be exchanged or refunded. If for any reason a date must be changed, the affected event will be rescheduled. Cancellation of the event is the only admissible reason for a refund (Royal Legislative Decree 1/2007 of 16 November, approving the consolidated text of the General Law for the Defence of Consumers and Users and other complementary laws).

Confidentiality

Any information communicated or disclosed by either party to the other, or to which either party has access, shall be considered confidential and may not be disclosed, displayed, reproduced, copied, discussed with third parties, or used for purposes other than those for which it was communicated.

Applicable Law and Jurisdiction

These general terms and conditions shall be governed by Spanish law. For any issues arising between the parties in relation to the interpretation or execution of this document, both parties expressly agree, waiving any other jurisdiction that may apply, to submit to the jurisdiction of the Courts and Tribunals of Toledo.

Online dispute resolution:

In accordance with Article 14.1 of Regulation (EU) 524/2013, the European Commission provides consumers with an online alternative dispute resolution platform. You may access it via the following link: this page. Consumers may submit their complaints through this platform.

© Copyright 2026 – All rights reserved.

Legal Notice – General Terms of Use

These general terms and conditions are intended to regulate the conditions of use of the website catedralprimada.es (hereinafter, “the website”), owned by CABILDO DE LA SANTA IGLESIA CATEDRAL DE TOLEDO (hereinafter, TOLEDO CATHEDRAL), with Tax ID R4500003A, registered address at Calle Cardenal Cisneros 1, 45002 – Toledo, and which may be contacted via turismo@catedralprimada.es or by telephone at 925222241.

Access Conditions

The purpose of this website is to provide information about our services and activities. Use of the website implies full acceptance by the user of these terms and conditions. If the user does not agree with their content, they must refrain from using the website and the services offered therein. TOLEDO CATHEDRAL reserves the right to make any modifications it deems appropriate, and may modify, remove or add new content and/or services without prior notice, as well as change the way in which they are presented or accessed and the conditions of use of the website.

The user acknowledges that access to and use of the website and its contents is carried out freely and consciously, under their sole responsibility, and therefore undertakes to:

• Not use the website for activities that are unlawful, immoral, contrary to public order or generally improper, and to make lawful and honest use of the website in accordance with these general conditions, refraining from any act that may damage, disable, overload or impair the website and/or prevent its normal use by other users.
• Not manipulate or alter any content of the website without the express written consent of its owner. Any alteration, modification or manipulation without such consent releases the owner from any liability.
• Not reproduce, copy, distribute, publicly communicate, transform or modify the contents unless authorised by the holder of the corresponding rights or legally permitted; nor remove, evade or manipulate copyright notices or other identifying data of the rights of TOLEDO CATHEDRAL or third parties incorporated into the contents, or technical protection devices or information mechanisms included therein.
• Not introduce or disseminate data programs (viruses or any type of harmful software) on the website that may cause damage to the website.

TOLEDO CATHEDRAL does not guarantee the availability or continuity of the website and shall not be liable for any damages that may arise, nor for technical defects, including viruses or other harmful elements of any nature, resulting from the use of the information or materials contained on the website.

Use of Cookies

In order to provide a better service, TOLEDO CATHEDRAL may store small information files called cookies on the user’s computer. These are used for the proper functioning of some of the services offered, as well as for compiling usage statistics, diagnosing problems on the website and administering certain services. To limit or restrict the acceptance of cookies, users may configure their browser accordingly. For more information, please visit our cookie policy.

Liability

The user shall be liable for any damages of any kind that TOLEDO CATHEDRAL or any third party may suffer as a result of non-compliance with any of the obligations set forth in these general terms and conditions.

TOLEDO CATHEDRAL assumes no responsibility and exercises no control over any hyperlinks on the website that may link to external content; however, it will remove any links that include unlawful content as soon as it becomes aware of them.

Intellectual and Industrial Property

The user acknowledges that all content on the website, and in particular all information and materials, the structure, selection, arrangement and presentation of its contents, programs and application developments used in connection with them, are protected by intellectual and industrial property rights owned by the website owner or, where applicable, by third parties.

In no case shall access to or use of such content by the user imply any waiver, transfer or assignment, in whole or in part, of said rights, nor shall it confer any right of use, alteration, exploitation, reproduction, distribution or public communication of the content without the prior and express authorisation specifically granted for that purpose by TOLEDO CATHEDRAL or the third-party rights holder.

If any user or third party considers that any content has been introduced on the website in violation of their intellectual or industrial property rights, they must notify TOLEDO CATHEDRAL, identifying themselves and the owner of the allegedly infringed rights, and providing proof of ownership or representation of such rights.

Data Protection

For information regarding the use of your data, please consult our Privacy Policy.

General Conditions of Sale

Purchase procedure.
To purchase TICKETS, it is only necessary to click on the designated access button.

TOLEDO CATHEDRAL reserves the right to modify the commercial offer presented on the website (relating to products, services, prices, promotions and other conditions) at any time.

TOLEDO CATHEDRAL shall make every effort within its means to ensure that the information contained on the website is accurate and free from typographical errors. Should any such error occur, it will be corrected immediately. If a purchase decision has been made based on a typographical error, TOLEDO CATHEDRAL will inform the affected party and reserves the right to cancel the purchase at no cost to the customer or to apply the newly communicated conditions and/or price.

Photographs displayed are for illustrative purposes only and are not contractually binding; variations may occur.

Prices and Payment Methods

Prices indicated on the website include Value Added Tax (VAT) and are expressed in Euros. In the case of ticket sales, the transaction is subject to and exempt from VAT, as reflected in Law 37/1992, Article 20.1.14 b.

Purchased products must be paid using one of the following methods:

• Apple Pay.
• MasterCard or Visa card.
• Visa and MasterCard have developed a secure online payment system using SSL technology. The Secure Electronic Commerce system is based on the card issuer (bank or savings bank) identifying the cardholder before authorising payment online.

Your card details and password are protected by this security system from the moment they are entered. This payment window is outside the control of TOLEDO CATHEDRAL, and any incidents related to it are the responsibility of the card issuer, whom you should contact in such cases.

Delivery Method and Cost

At the time of ticket purchase, you will receive a QR code by email (please ensure the email address is entered correctly), which you may use to access the Cathedral on the date and time selected during the purchase process.

Right of Withdrawal

Due to the nature of the purchase, the right of withdrawal does not apply. Tickets may not be exchanged or refunded. If for any reason a date must be changed, the affected event will be rescheduled. Cancellation of the event is the only admissible reason for a refund (Royal Legislative Decree 1/2007 of 16 November, approving the consolidated text of the General Law for the Defence of Consumers and Users and other complementary laws).

Confidentiality

Any information communicated or disclosed by either party to the other, or to which either party has access, shall be considered confidential and may not be disclosed, displayed, reproduced, copied, discussed with third parties, or used for purposes other than those for which it was communicated.

Applicable Law and Jurisdiction

These general terms and conditions shall be governed by Spanish law. For any issues arising between the parties in relation to the interpretation or execution of this document, both parties expressly agree, waiving any other jurisdiction that may apply, to submit to the jurisdiction of the Courts and Tribunals of Toledo.

Online dispute resolution:

In accordance with Article 14.1 of Regulation (EU) 524/2013, the European Commission provides consumers with an online alternative dispute resolution platform. You may access it via the following link: this page. Consumers may submit their complaints through this platform.

© Copyright 2026 – All rights reserved.