Disability and Access

• Almost all the areas in the Cathedral's Museums can be accessed by visitors with disabilities.
• Wheel chairs are available free of charge at the ticket office. To use a wheel chair, you need to submit a valid ID card that will be returned to you when you return the wheel chair.


• The Cathedral Shop has a Cafeteria service.


• The toilets are next to the Cafeteria in The Cathedral Shop.

The Cathedral Shop

• The Cathedral Shop is on Cardenal Cisneros Street, opposite the Cathedral's Puerta Llana entrance.
• Ticket Office.
• Toilets.
• Souvenirs of the Cathedral.
• Audio-guide service.

Audio guides

• The Cathedral has an audio guide service that is not included in the ticket price.
• Audio guides can be picked up at the audio guide counter in the Cathedral Shop.